WowBurdwan

Thank you for shopping with WowBurdwan. We always try to provide high-quality products and excellent customer service. Please read our Refund & Return Policy carefully before placing an order.

Return Policy

Customers can request a return only if:

• The product arrives damaged

• The wrong product is delivered

• The product has a manufacturing defect

Customers must contact us within 48 hours after delivery and share clear photos or videos of the issue for verification.

Non-Returnable Products

We do not accept returns for:

• Customized or personalized products

• Used or damaged items caused by customers

• Digital products or downloadable services

• Products without original packaging

Refund Policy

After we receive and inspect the returned product, we will process the refund if the request meets our policy conditions.

Refunds may take 5–10 business days to appear in your original payment method depending on your bank or payment provider.

Cancellation Policy

Customers can cancel orders before shipment. However, once we ship the order, cancellation may not be possible.

Customized orders cannot be canceled after production starts.

Exchange Policy

We may offer a replacement instead of a refund for damaged, defective, or incorrect products. Therefore, customers should contact us quickly after receiving the order.

How to Request a Refund or Return

To request a refund, return, or exchange:

1. Contact our support team

2. Share your order details

3. Send product photos or videos

4. Wait for verification and approval

Shipping Charges

Customers may need to pay return shipping charges unless the mistake happens from our side.

Contact Information

For refund or return support, contact us:

Website: WowBurdwan
Email: support@wowburdwan.com
Location: Bardhaman